Accessibility at Connect With Your Crowd

As a disabled person myself, I know from experience how important accessibility is. So, I do my best to make my business as accessible as possible.

This page gives you an overview of what I’ve done to make this website and my services accessible. However, if there’s something you need that you don’t find covered here, you’re having difficulties accessing something or you have questions, get in touch and I’ll do my best to help.

My contact details are on every page, and are:

Email:

rebecca@connectwithyourcrowd.co.uk

You can send me an audio message. You can phone me and use the voice mail feature if I don’t answer. Or you can record yourself talking and send it as an email attachment in either an MP3 or a WAV file.

A mostly dark purpley grey cartoon of a tall man holding a sign that says: "Not all disabilities are visible".

Definition of disability

I use the word disability to include everything that could be considered a disability. This includes chronic illnesses, long-term health conditions, neurodiversity, mental illnesses, sensory impairments, physical disabilities and learning disabilities. I know many people identify by their individual disability, impairment or health condition. But disability is the best word we currently have to cover all the different groups, so I use it.

A drawing of a dark purpley grey Braille keyboard with green keys, the kind of layout you would find on a Braille Notetaker or Braille Display, on a blank background.

How I make my website accessible

I’ve done a range of things to make this website as accessible as possible.

I have used an accessibility ready WordPress theme. These are themes that have undergone a range of accessibility testing by the WordPress Accessibility Team to be given this label. Learn more about Accessibility Ready WordPress Themes by following this link.

I have installed an accessibility plugin, which enables you to change things like font size and colour contrast.

I have also built the website with accessibility and usability in mind. I’ve done things like:

  • Used an easy-to-read font and high contrast ratio.
  • Kept page layouts clear, to make information as easy to find as possible and to support ease of navigation for screen reader users.
  • Kept the language I’ve used as simple as possible. So as many people as possible can understand what’s written on the website.

I have done my best with the skills and experience I have to make this website accessible. However, I can’t promise it’ll be completely accessible to every single access need or use case. Because honestly, I know enough disabled people with various combinations of disabilities and access needs to be sceptical of anyone who claims they’ve tested every possible use case.

A cartoon of a disabled copywriter in her wheelchair at a desk with a computer.

How I make my services accessible

My general process aims to be as user friendly as possible.

Additionally, I make practical changes to how I deliver services to meet specific access needs. These are usually tailored to the individual. But examples of things I can do include the following:

  • I can communicate with you in your preferred way, verbally or in text, as much as possible. I can do text-based meetings. On the other hand, while I do need to send you written copy, I can talk through it in detail with you as part of the revisions process. Additionally, you can send me audio messages via email, by attaching an MP3 or WAV file of yourself talking.
  • I welcome anyone who may support you at work such as a colleague or an access assistant, support worker or personal assistant, to any meetings.
  • I can give you longer timeframes for providing revisions. This may be useful if you need longer for any reason such as needing to revise revisions in smaller chunks, only working part time or having to work around fluctuating health conditions.
  • I can do things to make documents accessible. I generally provide copy as a Word document. However, I may be able to provide it in an alternative file format. I can send documents over formatted for your access needs, such as with your preferred font size, text and background colours and any other changes. Additionally, I will not ask you to use any revision or commenting feature such as track changes in word for giving revisions feedback.

The key point is, I will do my best to make my services accessible to you. As a small business owner, there may be some things I can’t reasonably do because they would take too long or cost too much. And as a disabled person, there may be things I can’t do because they would conflict with things I have in place to manage my own access needs. But, if I can’t help you, I will be open with you about that and try to find someone who can work with you.

A drawing of a computer screen with the side profiles of 2 heads, one blue and one green, facing each other on it. Each head has an arrow pointing to the other head. The image symbolises communication.

Contact me about accessibility

If you have any questions about accessibility, or anything else, contact me using the details below.

Email:

rebecca@connectwithyourcrowd.co.uk

Contact me using my contact form.